pd111 Terms and Conditions
Please read the full terms and conditions of pd111 carefully before using this platform — you will get a complete understanding of your rights and responsibilities.
Introduction and Definitions
pd111 is an online casino and betting platform operated for users in Bangladesh. These terms and conditions ("Terms") apply to the use of the pd111 platform, website and all related services. By accessing the site or creating an account, you acknowledge that you have read these Terms in full and agree to comply with them.
Definitions
- "Platform" — The pd111 website, mobile version and all related services.
- "User" or "Member" — Any individual who holds a registered account on pd111.
- "Bet" — Money wagered to participate in any game or event on the platform.
- "Bonus" — Promotional benefits, cashback or free credits offered by pd111.
- "Wagering Requirement" — The condition requiring a specified amount to be wagered before a bonus can be withdrawn.
- "KYC" — Know Your Customer — the identity verification process.
Eligibility and Age Requirement
The following eligibility conditions must be met to use the pd111 platform and create an account.
Membership Eligibility Requirements
- The applicant must be at least 21 years of age.
- Each individual may create only one account.
- All information you provide must be truthful, accurate and up to date.
- If multiple members of the same household create accounts from the same device or IP address, pd111 must be notified.
- Individuals on a self-exclusion list or those who have been banned are not permitted to register.
- Employees or members of their families may not place bets on pd111.
Account Registration and Verification
Registration Process
When creating an account you must provide your real name, date of birth, email address and mobile number. Providing false information may result in the account being suspended or closed and deposited funds being forfeited.
Identity Verification (KYC)
Before a withdrawal can be processed, pd111 may request a copy of your national identity card or passport. Withdrawals of large amounts may be delayed if verification has not been completed.
Account Security
- Keep your password and login details completely confidential — do not share them with any third party.
- If you suspect unauthorised access to your account, notify us immediately through live chat.
- Allowing anyone else to use your account is prohibited.
- Use a strong password and change it regularly.
Deposit and Withdrawal Policy
pd111 supports the most popular payment methods in Bangladesh for secure and fast payment processing. All transactions are protected by SSL encryption.
Deposit Terms
- Accepted methods: bKash, Nagad, Rocket, Upay and bank transfer.
- The minimum deposit amount is ৳200 for each method.
- Deposits may only be made from an account registered in your own name.
- Deposits from third-party accounts or anonymous sources are not accepted.
- Deposit amounts are credited to the account instantly.
Withdrawal Terms
- The minimum withdrawal amount is ৳1,000.
- Withdrawals are generally processed within 30 minutes to 3 hours.
- Withdrawals may be delayed if KYC verification has not been completed.
- Try to withdraw using the same method you used to deposit.
- pd111 may request verification for suspicious transactions.
- If an active bonus is present, withdrawals may be restricted until the wagering requirement has been met.
Bonus and Promotion Policy
pd111 offers various types of bonuses and promotional offers. Each bonus has its own terms and wagering requirements that must be followed.
General Bonus Rules
- Each bonus has a specific wagering requirement that must be met before withdrawal is possible.
- Certain games may not be played with bonus funds — the list of eligible games for each bonus will be stated separately.
- Multiple bonuses may not be used at the same time unless specifically stated.
- If bonus abuse is suspected, pd111 may investigate the account and cancel the bonus.
- Eligibility for the VIP cashback program is determined by pd111 and may change at any time.
- If a bonus expires, it will be cancelled automatically.
- pd111 reserves the right to modify, suspend or cancel any bonus offer at any time.
VIP Cashback Program
- Bronze: Weekly cashback of up to 0.3%.
- Silver: Weekly cashback of up to 0.6%.
- Gold: Weekly cashback of up to 0.9%.
- Platinum: Weekly cashback of up to 1.2%.
- Advancement to a VIP tier depends on your overall activity and participation on the platform.
Gaming Rules and Fair Play
Fair Play Policy
pd111 follows fair play principles. The outcome of every game is determined by a Random Number Generator (RNG). Game providers maintain international standards. pd111 does not control the outcome of any game.
Prohibited Activities
- Bonus abuse or creating multiple accounts.
- Using software or automation tools.
- Colluding with other players.
- Intentionally exploiting any platform error.
- Money laundering or using illegal funds.
Privacy and Personal Data
pd111 gives the highest priority to the protection of your personal data. Please read our privacy policy in full.
Data Collection and Use
- Information provided at registration is used for account management and verification.
- Transaction data is retained to ensure financial security.
- Data is not shared with third parties except to fulfil legal obligations.
- Cookies are used for site improvement and a personalised experience.
- For more details, please visit our Privacy Policy page.
Responsible Gaming
pd111 believes that online gaming is for entertainment purposes only. We are committed to responsible gaming and place the wellbeing of our members first.
Responsible Gaming Tools
- Deposit Limits: Set daily, weekly or monthly deposit limits to manage your own budget.
- Session Limits: Set a time limit for continuous play and take regular breaks.
- Self-Exclusion: You may request a temporary closure of your account for a set period if needed.
- Permanent Closure: If signs of addiction appear, there is an option to permanently close your account.
- Reality Check: Keep regular reminder notifications active.
Dispute Resolution
Complaint Process
If you wish to raise a complaint against any service or decision by pd111, please follow the steps below:
- Step 1: Contact our support team directly via 24/7 live chat.
- Step 2: If the matter is not resolved through live chat, send a detailed complaint by email.
- Response Time: We aim to respond to email complaints as quickly as possible.
- Resolution: pd111 considers all valid complaints fairly and impartially.
Applicable Law
These Terms and any dispute between pd111 and its members will be governed by applicable international online gaming law. Both parties will attempt to resolve disputes through discussion. If a resolution cannot be reached through discussion, mediation will be pursued.
Limitation of Liability
Technical Issues and Disruptions
- pd111 is not liable for losses caused by technical errors, server disruptions or internet connectivity issues.
- pd111's liability is limited in cases of software issues from third-party game providers.
- pd111 reserves the right to correct any balance or winning amount displayed incorrectly due to a system error.
External Circumstances
- pd111 is not liable for service disruptions caused by natural disasters, government directives or other unforeseen circumstances (Force Majeure).
- pd111 is not liable for payment delays caused by banks or mobile financial service providers.
Changes to Terms
pd111 reserves the right to change, amend or update these terms and conditions at any time.
Notice of Changes
- Members will be notified by email or on the platform before any significant changes take effect.
- Continued use of the platform after any changes will be considered acceptance of the updated terms.
- The date of the most recent update to the Terms is shown at the top of this page.
- If you do not agree to the new terms and conditions, you may request to close your account.
Account Closure
Closed by Member
You may request account closure at any time via live chat or email. Please withdraw all available funds before closing your account. Any active bonuses will be cancelled.
Closed by pd111
If there is evidence of a terms and conditions violation, fraud, or illegal activity, pd111 may suspend or close the account without notice. In such cases, deposited funds may be forfeited.
Contact Us
If you have any questions or feedback regarding these terms and conditions, please contact our support team. We are always ready to help you.